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Service Protocols

Service Protocol

Service Protocols

The distinct advantage of

the Eco Pest approach

is that programs are customised to meet the specific needs of each facility.

In a typical food manufacturing environment, facilities are divided into zones for treatment purposes in order to comply with regulations and operating time frames.

Service Routines

are highly systematic and always include the following:

Check In

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Service specialist reports to the person in charge to discuss any concerns and to check the monitoring log.

Inspection & Identification

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A through inspection of the entire area to be serviced is conducted with particular attention to strategically placed monitoring and trapping devices. Accurate pest identification is the key to successful elimination program.

Devise Action Plan

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In response to routine monitoring and inspection, a treatment program is devised to eliminate existing pest problems using mechanical, biological and physical controls. Pesticides are used only as a last resort and use is kept to an absolute minimum.

Implement Treatment Program

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Treatment programs are extremely comprehensive and systematic.

Reporting and Documentation

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After every visit a detailed service report is completed. Specific reference is made to structural, storage and sanitation deficiencies which contribute to the pest problem. Recommendations are to be attended to as soon as possible, to ensure the overall success of the programme.

Check Out

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Service specialist reports back to the person in charge before leaving the facility.

Emergency service is provided for designated pests 24 hours a day, seven days a week. Bio Tech runs both a day programme and a night program which enables us to respond  to most calls within hours.